Privacy policy

Privacy Policy

Effective Date: July 10, 2026

Welcome to SlumberOrtho. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how SlumberOrtho collects, uses, stores, and safeguards your information when you visit our website, place an order, or interact with our customer support team.

By using the SlumberOrtho website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you use our website or purchase our products:

Personal Information

  • Full Name

  • Mobile Number

  • Email Address

  • Shipping and Billing Address

  • PIN Code

  • Payment Information (processed securely through trusted payment partners)

  • Order History

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type and Device Information

  • Operating System

  • Website Usage Data

  • Pages Visited

  • Referral Source

  • Cookies and Similar Technologies

This information helps us improve your shopping experience and website performance.

How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Verify payments and prevent fraudulent transactions.

  • Provide customer support.

  • Send order confirmations, shipping updates, and delivery notifications.

  • Improve our website, products, and customer experience.

  • Respond to your inquiries and feedback.

  • Comply with legal and regulatory requirements.

  • Send promotional offers and product updates only where permitted or with your consent.

Payment Security

SlumberOrtho does not store your debit card, credit card, UPI PIN, CVV, or online banking credentials.

Payments are processed through secure and trusted payment gateways that use industry-standard encryption to protect your financial information.

Cookies

Our website may use cookies and similar technologies to:

  • Remember your preferences.

  • Improve website functionality.

  • Analyze website traffic and visitor behavior.

  • Enhance your shopping experience.

  • Measure the effectiveness of marketing campaigns.

You can disable cookies through your browser settings; however, some website features may not function properly.

Information Sharing

We value your privacy and do not sell or rent your personal information.

Your information may be shared only with trusted third parties when necessary, including:

  • Courier and logistics partners for order delivery.

  • Payment gateway providers for secure payment processing.

  • Technology and hosting service providers.

  • Government authorities when required by applicable law.

All service providers are expected to handle your information responsibly and only for the services they provide.

Data Security

We use appropriate administrative, technical, and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to maintain high security standards, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders.

  • Provide customer support.

  • Meet legal, accounting, and tax obligations.

  • Resolve disputes and enforce our policies.

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal data, subject to legal obligations.

  • Withdraw consent for marketing communications.

  • Contact us regarding how your information is used.

To exercise these rights, please contact our customer support.

Third-Party Links

Our website may contain links to third-party websites. SlumberOrtho is not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before sharing personal information.

Children's Privacy

The SlumberOrtho website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be published on this page along with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

SlumberOrtho

📍 Address
671, Gali No. 1, Ganga Sahay Colony,
Mandoli, Delhi – 110093, India

📞 Phone
+91 7982633998

📧 Email
slumberortho@gmail.com

Privacy Policy Summary

  • We collect only the information necessary to process your orders and improve your shopping experience.

  • We never sell your personal information.

  • Payments are processed through secure payment partners.

  • Your data is protected using industry-standard security practices.

  • You can contact us anytime to request information about your personal data or ask privacy-related questions.

Thank you for trusting SlumberOrtho. We are committed to protecting your privacy while providing premium orthopedic pillows and a secure online shopping experience.